Data Protection Policy

Aline Safety Solutions

Last Updated: February 2026

Aline Safety Solutions (“the Company”) recognises the importance of personal data protection and is committed to complying with the Personal Data Protection Act 2012 of Singapore (PDPA).

This Data Protection Policy outlines how we manage personal data in our business operations.


1. Our Commitment

We are committed to:

• Collecting personal data lawfully and transparently
• Using personal data only for reasonable business purposes
• Protecting personal data with appropriate security measures
• Retaining personal data only as long as necessary
• Providing individuals with access and correction rights


2. Collection of Personal Data

We may collect personal data from customers, business partners, employees, and website visitors in the course of providing fire safety servicing and related compliance support.

Personal data collected may include:

• Name
• Company name
• Contact details
• Service address
• Payment information
• Business-related documentation

We collect only data necessary for business and regulatory purposes.


3. Purpose of Collection

Personal data is collected for purposes including:

• Responding to enquiries and quotations
• Providing fire extinguisher servicing and inspections
• Scheduling maintenance appointments
• Complying with fire safety regulations and statutory requirements
• Processing payments
• Maintaining customer records
• Internal administrative purposes

We do not use personal data for unrelated purposes without consent unless permitted by law.


4. Disclosure of Personal Data

Personal data may be disclosed where necessary to:

• Our authorised employees and service personnel
• Regulatory authorities (e.g., where required by law)
• Professional advisers
• IT service providers supporting our business operations

We ensure that such parties are obligated to maintain confidentiality.


5. Protection of Personal Data

We implement reasonable security arrangements to protect personal data against:

• Unauthorised access
• Collection
• Use
• Disclosure
• Modification
• Disposal

Access to personal data is limited to authorised personnel on a need-to-know basis.


6. Retention of Personal Data

We retain personal data only for as long as it is necessary for business or legal purposes.

When personal data is no longer required, it will be securely destroyed or anonymised.


7. Access and Correction Requests

Individuals may request:

• Access to personal data we hold
• Correction of inaccurate or incomplete personal data

Requests may be made in writing to our Data Protection Officer (DPO).

We may charge a reasonable administrative fee for access requests where permitted by law.


8. Withdrawal of Consent

Individuals may withdraw consent for the collection or use of personal data at any time, subject to legal or contractual restrictions.

Withdrawal may affect our ability to continue providing services.


9. Data Protection Officer

In accordance with the PDPA, we have appointed a Data Protection Officer to oversee data protection matters.

For any enquiries relating to personal data, please contact:

Data Protection Officer
Aline Safety Solutions
Email: admin@alinesafetysolutions.com


10. Updates to This Policy

We may amend this Data Protection Policy from time to time to ensure compliance with regulatory requirements. The latest version will be published on our website.

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